Sylvia Ng is the CEO of ReturnBear, a returns platform powering Canada’s first end-to-end reverse logistics network. With over 18 years of experience in technology, Sylvia noticed a gap in the e-commerce industry, where retail returns were costly and difficult for merchants. Now, Sylvia is on a mission to make retail returns accessible and easier for everyone, and better for the planet. ​ Sylvia has held past roles at eBay and Google, and most recently was a General Manager at Shopify where she worked on products to help early-stage e-commerce merchants grow their businesses. Sylvia is also the founder of Amidira, a Toronto-based startup helping patients and caregivers fight cancer through gift boxes and lifestyle content. Sylvia is an active speaker at tech industry events such as Elevate, Women in Product, SMX, and Big Data Toronto, and was named one of Canada’s Inspiring 50 Women in Tech in 2018 and Bay Street Bull’s 30 Women of the Year in 2022.