Articles SureCall Contact Centers Ltd. – Certified Universal Women-Led™
Desirée Bombenon, CEO & Chief Disruption Officer – SureCall Ltd. | Certified Universal Women-Led™
Why is it critical to support women-led businesses?
Women have proven to be tenacious entrepreneurs and contribute enormously to the economy. They also have major impact when serving in leadership roles, that bring equity and creativity to both the boardroom and the operational workings of organizations. By supporting women-led organizations we are supporting future growth and prosperity of not only our businesses but the community as a whole. Desirée Bombenon
Desirée is a purpose driven entrepreneur. Awarded RBC’s Women’s Entrepreneur for 2020, Ernst & Young 2019 Entrepreneur of the year for the Prairies in Communication Technology, she is a bold innovator, futurist, and purpose-driven leader. Her portfolio includes business strategy, social enterprise, and culture building. Desirée was named WXN Canada’s Top 100 Most Powerful Women for 2020, 2017, & 2016. She is an active member of a number of organizations including YPO and International Women’s Forum and has chaired several industry boards and focus groups. She is a past director of the National Music Centre, is a past Chair of YPO Alberta Chapter, and a past Chair of YPO Canada Region. Desirée currently serves as Chair for the Calgary Chamber of Commerce, Vice Chair for Children First Canada, and Chair with CAMX, the Canadian Call Management Association. She is an Executive Committee member of the YPO Sustainable Business Network, a cohort for Singularity University and a Harvard University Alumni for the Advanced Leadership Initiative. She is involved in mentorship programs in her community and through Women’s Executive Network. Desirée is a CIAC Certified Strategic Leader, and is a Lean Six Sigma Black Belt, and has a Queen’s University Executive MBA through Smith School of Business. She has also earned her Certificate in Social Impact from Queens University. She is the recipient of the 30% Club Scholarship for Queens.
Awarded one of Canada’s 2022 Sustainability Leaders, and B Lab’s Best for the World in Community Giving for 2022 as a certified B Corporation, Desirée continues to lead using her business as a force for good.
About SureCall Contact Centers Ltd.
SureCall Contact Centers Ltd. serves as a leading Contact Center and BPO based in Calgary, Alberta. We’re a team of professionals who tackle everything from complex large projects to smaller-scale jobs. Fueled by our commitment to excellence, we go the extra mile to ensure clients and partners alongside their customers are taken care of! We are much more than a contact center. We are a purpose-driven business process optimization company, that provides global services to SMEs and large corporations alike. Our front-end and back-office solutions cover the full range of applications so we can offer multiple options to get all your processes handled through one partner, who has your best interest at heart. Our world-class facilities are set up to create a culture of learning and transparency.
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